WORK EXPERIENCE
Global Support Operation Analyst
Support public figures, content creators and media partners elaborating and resolving customer's social media presence issues via email messaging
Work on on-call shifts, being the first point of contact to receive, triage and resolve urgent partner's inquiries
Collaborate on Social Media and Customer Care projects with a globalbased team to improve policies and practices within the team
SEO Copywriter
Responsible for the execution of on-site and off-site SEO tactics for with the goal of improving SEO performance against each clien
In charge of performing keyword research to identify high-value search phrases to drive on the website and otimize on-page elements such as title tag, meta description, URL, headings, images, internal link and more.
Copywriter
Responsible for writing copies for business websites into CMS and for
Meta tags setting in orderto optimize the website under a SEO perspective